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 Position Description:
RESPONSIBILITIES:
Responsible for managing the assigned group market
Accountable for individual room night quota and revenue targets
Achieve Direct Sales Activities Goals including outside sales calls, entertainment, site inspections, prospecting calls and referrals
Develop and implement quarterly action plans
Utilize sales systems to track, prospect, book and follow-up on accounts
Secure new business and maximize the value of existing accounts
Quote and negotiate group agreements based upon established rate parameters (MAR ), forecasted demand (DAS), rooms to space ratio guidelines, F&B minimums and all other potential auxiliary revenue streams
Upon closing business, document, coordinate and follow up with conference services, accounting, reservations and/or other departments ensuring delivery of hotels promised services
Liaison with the meeting planner and designated guests while onsite to re-book business for the hotel/brand and ensure strong JDP Meeting Planner Scores
Participate in/lead sites, FAMS, trade shows, promotional events and industry organizations
Schedule effective business trips and appointments within assigned markets
Prepare weekly, monthly, quarterly and annual reports as required
Participate in prescribed training
Collect market and competitive intelligence to access and implement strategy and long term goals
Assist the Directors of Group Sales with development of marketing plan especially as it relates to the group market
Handle special projects as assigned
Quickly respond to all leads and develop/maintain strong relationships with clients, industry colleagues (Fairmont and other) and Global Sales
Maintain an effective record of correspondence
Participation and contribution in Sales meetings
QUALIFICATIONS AND EDUCATION:
Bachelors Degree and/or Hotel Management Diploma
Minimum of 2 years hospitality sales manager experience required
Must be outgoing with a strong ability to network and build relationships
Team player with a positive attitude who enjoys working independently to achieve set goals and objectives
Must be a self-starter
Must be results oriented with ability to be flexible
Excellent written and verbal communication skills are essential
Computer literacy (Delphi, Property Manager, Excel, Word)
Financial aptitude an asset
Ability to travel
Location
The Fairmont Olympic Hotel, Seattle |
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