Fairmont Hotels & Resorts
HomeWho We AreHotels and ResortsLearning and DevelopmentStudents and GradsRewardsOpportunities
Departments and PositionsHow to ApplyFAQPathfinder Program
Job Search

 Location:
The Fairmont Waterfront, Vancouver
Position:
Guest Service Agent
Date Posted:
11/23/2009
Start Date:
ASAP
Schedule:
Full Time

Position Description:


RESPONSIBILITIES:
The Guest Service Agent is responsible for ensuring the highest levels of guest satisfaction are maintained and maximizing potential revenue, while operating in accordance with or exceeding all corporate standards for business centre hotels.


QUALIFICATIONS:

  • must be willing to work a variety of shifts including the 11pm – 7:30am overnight shift
  • responsible; reliable; mature; professional
  • personable; outgoing
  • honest; friendly; team player
  • well groomed; neat & tidy
  • previous industry experience required
  • post secondary education and/or related studies an asset
  • other languages an asset
  • must be health and safety conscious
  • Computer experience at intermediate level is required with knowledge of Word, Excel, PMS systems, etc.
  • Must be a recommended candidate of the Front of House Gallup Interview


    Location
      The Fairmont Waterfront

  • Search Jobs

    Career Opportunities

    Acapulco, Gerente de Reservaciones
    Es responsable del manejo del departamento de Reservaciones, dar seguimiento y tener conocimiento de todos los incidentes, acuerdos, negociaciones derivadas de la operación diaria del departamento .
    View Job Info

    Riviera Maya,, Banquet Sous Chef
    At least 3 years on similar position in a high regarded operation. Adherence to establish policies, standards and procedures are required at all times in order to achieve high levels of customer satisfaction, quality service, compliance with corporate policies and procedures and local regulations while meeting exceeding financial goals. Must adhere to the Hotels’ uniform, procedure and performance standards and policies and must maintain a professional image. High School Diploma required, Four year College Degree preferred. Experience required in a High profile catering and convention operation, resort experience desired.
    View Job Info

    Azerbaijan, Director, Human Resources
    Fairmont Baku, opening in 2011, is located on a prime site next to the Azerbaijan parliament buildings and overlooking the Caspian Sea. This new iconic complex, the Flame Towers, will incorporate a 347 room hotel, residential and commercial space and will be linked by centrally located retail and leisure facilities. The ancient windswept city of Baku, with its wide cypress-lined boardwalk and café filled streets, is experiencing a new influx of business travel due to the resurgence of the oil sector.
    View Job Info

    Canada's Top 100 EmployersGreater Toronto's Top 90 Employers The Financial Post's 10 Best Companies to work for
    HomeWho We AreEnvironmentHotels and ResortsLearning and DevelopmentStudents and GradsBenefitsOpportunities
    Fairmont Hotels & ResortsPrivacy PolicyTerms of Use