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Position Description:
RESPONSIBILITIES:
• Provide timely, personalized, friendly and efficient food and beverage service to our discerning guests.
• Ensure that overall cleanliness and maintenance of our bakery exceeds expectations.
• To contribute to the improvement of the operation of the room by contributing ideas, making suggestions and actively participate in departmental communication meetings.
• To actively participate in monthly departmental sales promotions.
• Complete side duties in timely manner.
• Assist colleagues in daily tasks as required.
• To ensure that all beverage product coming from the bar meets Fairmont Hotels & Resort standards.
• Ensure that bar is well stocked and any ’86 items are communicated to both serving team and Manager on Duty.
• Ensure that bar area is clean and all equipment is functional.
• Bring any concerns to the attention of the Manager on Duty (related to internal or external guests, food or service quality, operation of the room, physical surrounding or plant, equipment).
• Actively participate and promote the Fairmont Pacific Rim’s environmental program and department specific initiatives in working towards sustainable operations.
• To be Health & Safety conscious and actively involved in maintaining a safe work environment.
• Upholds the highest standard of internal and external customer service by demonstrating Fairmont Service Essentials and applying 5 Diamond Service Standards at all times.
QUALIFICIATIONS:
• Must be passionate about coffee, from raw bean to roasting, grinding and extraction
• Must take coffee seriously, with an almost single minded aim to produce an excellent and consistent cup of coffee
• Must have Food Safe Level I and BC Serving It Right Certificates.
• Must have experience on P.O.S. system (Squirrel, Micros).
• Must possesses superior guest service skills be a strong team player.
• Some beverage knowledge (wines, ports, scotches, liqueurs) is an asset.
• Excellent communication and interpersonal skills, exceptional organizational skills and be a strong team player.
• Previous experience in inventory or stock control is an asset.
• A Degree or Diploma in Hotel/Hospitality or Tourism is an asset.
• Must have exceptional organizational skills and be detail oriented.

Location
Fairmont Pacific Rim |
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